For small-to-medium businesses, managing your day-to-day services, clients and data can be hard enough. If you’re running your IT department in-house as well, you may feel overwhelmed. That’s where an IT provider comes in.
Because of our reliance on technology and the importance that IT has in the business world, many organizations are searching for a managed IT provider or an IT company to help manage their vital assets. In this article, we will discuss five questions you should ask a managed IT provider to see if they are the right fit for you.
1. What Are Your References?
A managed IT provider should have a list of references that you can call to ask about their experience working with the company. These references should be from companies that are similar in size to yours and have similar IT needs. You want to make sure that the managed IT provider or IT company has experience working with businesses like yours and can meet your specific needs.
2. What Security Solutions Do You Offer?
Security is always a top concern for businesses, especially when it comes to data breaches and cyber-attacks. When you are looking for a managed IT provider, you want to make sure that they offer security solutions that will protect your business from these threats. Ask your managed IT provider what security solutions they offer and how they would help to protect your business from these threats.
3. Do You Offer Custom Solutions?
Another important question to ask a managed IT provider is whether they offer custom solutions. Many businesses have specific IT needs that must be met in order for the business to run smoothly. If a managed IT provider does not offer custom solutions, then they may not be able to meet your specific needs. Make sure that the managed IT provider you are considering can offer customized solutions for your business.
4. What Industries Do You Have Experience With?
You also want to make sure that the managed IT provider you are considering has experience working with businesses in your industry. They should understand the unique challenges that your industry faces and be able to provide solutions that meet those challenges. If a managed IT provider does not have experience working with businesses in your industry, they may not be able to provide the level of service you need.
5. How Long Have You Been in IT?
Finally, you want to make sure that the managed IT provider you are considering has been in business for a while. This will ensure that they have the experience and knowledge necessary to provide the services you need. Make sure to ask the managed IT provider how long they have been in business and what their experience is with providing IT services.
How Alt-Tech Can Help
If you are considering hiring a managed IT provider, make sure to ask these five questions. These questions will help you to determine if the managed IT provider is right for your business.
At Alt-Tech, we understand the challenges that businesses face when it comes to IT. We offer a wide range of IT services that can help businesses manage their IT needs. We also offer custom solutions for businesses that have specific IT needs. Contact us today to learn more about our IT services and how we can help your business.