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Common IT Mistakes Made by SMBs When Starting Up

Posted on by Dan

Starting a small or medium-sized business (SMB) is always tricky. Not only are you balancing the economy,  competition, and clientele, but you also have to make sure the technical side of operations is running smoothly. 

While IT may not be the core focus of your business, it’s still crucial to ensure that you don’t make any common mistakes that could potentially harm your company and cause even more IT problems in the long run.

Why SMBs Often Stumble in IT

Let’s face it—IT can be complicated, even for the most tech-savvy among us. Many SMBs find themselves overwhelmed by the sheer volume of decisions they must make. From selecting the right software to ensuring data security, there’s a lot to manage. Unfortunately, this complexity often leads to missteps that can have long-term repercussions.

Here’s a look at a few of the common IT problems for small businesses, and how you can overcome them.

1. Neglecting Cybersecurity

One of the most critical errors SMBs make is neglecting cybersecurity. In today’s digital age, cyber threats are more prevalent than ever. Hackers don’t just target large corporations; they have their eye on SMBs too because they’re often easier to breach. A successful cyber attack can result in data loss, financial damage, and a tarnished reputation.

Easy Ways to Boost Cybersecurity

  • Implement multi-factor authentication (MFA)
  • Regularly update and patch software
  • Train employees on recognizing phishing attempts

Small steps can make a big difference. By prioritizing cybersecurity, you’re safeguarding not just your data but your entire business.

2. Improper Data Backups

Picture this scenario: You’re sipping coffee, ready to finalize a major project, and then—disaster strikes. Your computer crashes, and poof! Your data is gone. Sounds terrifying? It should. Failing to properly back up data is another common IT mistake SMBs make. You need to ensure that your data is backed up regularly and securely.

Tips for Effective Data Backup

  • Use cloud-based backup solutions for accessibility and security
  • Schedule regular backups, ideally daily or weekly
  • Test your backups to ensure data can be restored

Remember, a good backup strategy is like an insurance policy—it’s there to protect you when things go wrong.

3. Failing to Invest in Scalable Tech

When starting out, many SMBs opt for the cheapest technology solutions available. While this may save money in the short term, it can hinder growth. Scalable technology allows your business to expand seamlessly, adapting to new challenges and opportunities.

Benefits of Scalable Technology

  • Supports business growth without frequent upgrades
  • Reduces long-term costs by preventing constant replacements
  • Enhances efficiency and productivity

By investing in scalable tech, you’re setting your business up for future success. It’s a forward-thinking approach that pays dividends down the line.

4. Utilizing In-House IT Due to Perceived Costs

Some SMBs try to handle IT in-house, believing it will save money. However, this can be a false economy. Unless you have a team of IT experts, in-house management can lead to inefficiencies and further IT problems.

Consider These Alternatives

  • Managed Service Providers (MSPs) offer expertise and cost-efficiency
  • Co-managed IT provides support while empowering your team with a partnership
  • Outsourcing specific tasks frees up resources for core business activities

A trusted partner in IT services can enhance your operations, providing peace of mind that your tech needs are in capable hands.

Alt-Tech Can Help With All Your IT Problems

Launching your SMB is an exciting venture, and with the right IT strategies in place, you can avoid common IT problems and set your business on the path to success. From prioritizing cybersecurity to choosing scalable technology, each step you take strengthens your foundation. And remember, with Alt-tech by your side, you have a trusted partner to guide you through the complexities of IT.

Ready to take the next step? Explore how Alt-tech can transform your IT experience and empower your business for future growth. Visit our website today to learn more about our services and schedule a free IT assessment.

Dan