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Zen Residential
Zen Residential enhanced tenant experiences and optimized operational efficiency through Alt-Tech’s cutting-edge solutions, This strategic partnership empowered Zen to deliver seamless, tech-driven services while fostering vibrant, sustainable communities.
“Alt-Tech’s customer service is unique. I find them very family-oriented; everybody is treated the same. The customer service is always phenomenal. If you’re looking for a one-stop solution for everything from IT to web security, they’re definitely the organization to come to.”
– Jennifer, Director of Human Resources, Zen Residential
The Challenge
As the Director of Human Resources for Zen Residential, a property management company based in Edmonton with properties across Edmonton, Calgary, and Sherwood Park, Jennifer faced the challenge of efficiently onboarding new employees. This process involved setting up new devices, uploading software, and ensuring all usernames and passwords were correctly configured, which was time-consuming and complex without a reliable IT partner.
The Solution
Zen Residential partnered with Alt-Tech, a company Jennifer had worked with for nearly 10 years, including her time before joining Zen Residential. Alt-Tech provided comprehensive IT support, handling all aspects of new employee onboarding, including device setup, software installation, and user account management. Their family-oriented, high-quality customer service ensured a seamless experience.
The Result
With Alt-Tech’s support, Jennifer’s onboarding process became significantly simpler, saving time and reducing stress. As Zen Residential grew over the past five years, Alt-Tech scaled their services to meet the company’s evolving needs, proving their capability to support businesses of all sizes, from small startups to large organizations. Their one-stop solution for IT and web security has been instrumental in Zen Residential’s operational success.
Work with Us
When it comes to IT services in Sherwood Park, Alt-Tech excels at giving you the right solutions for your business. Get in touch today to learn how we can help you solve your business IT problems!
