Thor Insurance

Thor Insurance, a forward-thinking leader in the insurance sector, partnered with Alt-Tech to revolutionize its operations. By leveraging innovative solutions, Thor streamlined processes, enhanced customer experiences, and built a robust, adaptable framework to thrive in a competitive landscape.

IT Assessment

“I can call Alt-Tech at any time and have full faith that they’re going to take care of me. They’re going to be honest with me. There’s a lot of integrity within the management, and it goes down to their support team. The response times that we get, any problems are usually solved same day or quicker.”

– Travis Jones, Owner, Thor Insurance

The Challenge

As the owner of Thor Insurance, a company that has significantly expanded since 2017, Travis Jones needed a reliable IT partner to keep up with the company’s growth and evolving needs. Operating in the cyber insurance industry, Thor Insurance required a provider capable of addressing complex IT and security demands while offering trustworthy guidance to their clients, many of whom were unsure where to start with their IT solutions.

The Solution

Thor Insurance partnered with Alt-Tech, a company Travis trusted for their integrity and exceptional customer service. Alt-Tech adapted to Thor Insurance’s growth, providing tailored IT solutions and expert advice. They engaged directly with Thor Insurance’s clients, understanding their needs and offering solutions that aligned with market demands, earning Alt-Tech consistent referrals from Thor Insurance.

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The Result

Alt-Tech partnership delivered fast, reliable support, resolving issues often on the same day. Their proactive approach kept Thor Insurance up to date with changes in software and security industries, ensuring the company and its clients had effective, cutting-edge solutions. The integrity of Alt-Tech’s management and support team, combined with their ability to scale with Thor Insurance’s growth, solidified their position as a top-referred IT provider.

Work with Us

When it comes to IT services in Sherwood Park, Alt-Tech excels at giving you the right solutions for your business. Get in touch today to learn how we can help you solve your business IT problems!

IT Assessment Call Now: (587) 745-0366
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