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M1: Monitoring

  • 24/7 server monitoring

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M2: Monitoring & Maintenance

  • 24/7 server monitoring
  • 24/7 server issue response
  • Windows Updates
  • Backups
  • Hardware monitoring
  • 4 Hour Response time

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CALL Monthly

M3: Monitoring, Maintenance & Management

  • 24/7 server monitoring
  • 24/7 server issue response
  • Windows Updates
  • Backups
  • Hardware monitoring
  • Test Restore of backups
  • Third party handling (Telus, Shaw, etc)
  • Inventory tracking with asset tags(Insurance, Bank)
  • User maintenance, Creation, Deletion, Password resets
  • 4 Hour Response time
  • **NEW** Off site backup – up to 100GB free

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