12 Feb 2018
12 Feb 2018
12 Feb 2018

Windows 10 Tip: 7 pro tips for getting started with Microsoft Edge as your PDF viewer

Author: Elana Pidgeon
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With the latest feature updates, you can now do a lot more with your PDF in Microsoft Edge like, customize different views, take notes, and even have your PDF read aloud to you!

Check out all that the PDF viewer in Microsoft Edge has to offer:

Text highlighting and handwritten notes

Annotations in the browser is now extended to PDFs as well. Look for the “Add notes” button next to browser address bar to move into the annotations mode. The annotations toolbar has all the tools to highlight text or use Windows Ink to write on your documents. The toolbar also provides different colors for inking and the “Touch writing” button can be used to switch between annotating and scrolling and panning your document. And, if you’re not pleased with your annotation – the Eraser tool is there to remove things.

Text highlighting and handwritten notes

Pop-up menu and text notes

You can get to some of the features quickly through the pop-up menu that appears when you select any text. Once you select text, you will get an option to highlight the text quickly or add a text note. Click on the “Add a note” button and a text note will pop-up.

Pop-up menu and text notes

Pop-up menu and text notes

Easy navigation through the document

The PDF toolbar offers all the necessary tools to view PDFs. You can click/tap anywhere on the screen to invoke and dismiss the toolbar. You can enter a page number to jump to any page of the document or use “Table of contents” to jump to a desired section. “Search” can help you find all the occurrences of a text in the document and then easily jump to the locations.

Reading modes to suit your requirements

You can use “Rotate” to rotate those upside-down documents and use “Layout” to choose between different reading layouts including one-page and two-page layouts. Like to have freedom when it comes scrolling – then you’ll like the continuous and page-wise scrolling options. The “Full screen” option, in the browser menu, allows for distraction-free reading of your documents and books as well.

Pro tip: Try opening a PowerPoint presentation saved as PDF in single page layout with continuous scrolling off and go full-screen. You are now in presentation mode right from your browser.

Reading modes to suit your requirements

PDF form filling

Every now and then we encounter forms to be filled which are in PDF format – and now you can fill them out within Microsoft Edge. You can even use the inking feature to sign the forms with your handwriting.

Read aloud

Now you don’t have to read those long research documents or books yourself because the browser will read them to you. Look for the “Read aloud” button in the toolbar to start reading your PDFs.

Ask Cortana*

Select any text within your PDF and click “Ask Cortana” and Cortana will give you all the necessary information of your search without even having to leave the browser tab.

Ask Cortana

So, the next time you open a PDF in Microsoft Edge, try out some of these features, and happy reading.

Windows 10 Tip: 7 pro tips for getting started with Microsoft Edge as your PDF viewer

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*Cortana available in select markets.

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12 Feb 2018

Putting people first in a digital age—BCU redefines member service with help from Office 365

Author: Guest Author
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BCU logo.

Today’s post was written by John Sahagian, vice president of Marketing and Member Intelligence at BCU.

Profile picture of John Sahagian, vice president of Marketing and Member Intelligence at BCU.The caring relationships BCU develops with its more than 200,000 members—across all 50 states and Puerto Rico—form the heart of our culture. That’s why when Hurricane Maria devastated Puerto Rico, it was inspiring to see that culture in action as employees used Yammer, the enterprise social network tool in Office 365, to let the rest of the company know when a branch came back online, or a Puerto Rican colleague checked in safe. This definitely helped the BCU family and our members feel less isolated in difficult times. At BCU we say, “Once a member, always a member.” So far, it’s proved a powerful way of doing business. After just 36 years, we’ve established ourselves as one of the top 100 credit unions in the United States with $2.8 billion in assets and serving the employees of partner companies such as Baxter International, UnitedHealth Group, and Target Corporation.

Today, most transactions occur online—a major transformational shift in the financial services industry. We’re responding with a digital transformation of our own at BCU, building an omnichannel member experience while empowering employees to provide the same great service across all platforms. We chose Office 365 to create a modern workplace that offers employees the tools they need to redefine member relationships in a digital age—and drive our competitive advantage.

Employees use Skype for Business to improve member service and facilitate Tier 2 support—a process that previously required putting the member on hold and working through a phone tree. Today, service agents send instant messages to colleagues and subject matter experts, and share links, documents, and screens to quickly solve members’ concerns. We estimate that we have reduced intervention time by 8 percent—that’s about 500,000 minutes a year saved, which equates to four agents working full time.

Our geographically dispersed employees now work as a cohesive team. Every BCU department has a highly secure online site where employees collaborate on documents, track key performance indicators, and access videos that broadcast departmental messages, providing greater access to and understanding of what we are doing. BCU Employee Resource Groups—such as Women in Leadership and Inclusion and Diversity—use our intranet to strengthen communities within the company and drive overall employee engagement. If someone provides stellar service, employees share that success with the rest of the organization through Yammer. Our HR department has an active Yammer user group to recognize employees who are doing great work.

Mobility and agility are key to attracting and retaining top talent. Today, our employees are well-equipped for a collaborative work environment where they access documents and connect with colleagues from any device. I can attest to the power our digital transformation has had over the way I collaborate with colleagues. It all rests on the ability to promote teamwork, anywhere and on any device. Recently, I worked with Jill Sammons, who is our AVP of Brand & Communication Strategies, to prepare a presentation for a board meeting—without having to set aside time to meet. We co-authored the presentation using Office 365.

We use the integration capabilities between Office 365 and the Microsoft Azure platform to drive greater insight into our members’ needs. We host our loan origination system, enterprise data warehouse, and website in Microsoft Azure. I envision a multiplatform experience that will help us boost customer service by tracking a member’s behavior as he or she navigates through digital channels. If a member uses our online loan calculator and reads about buying versus leasing a car or truck, that information should be available to the agent who next speaks with that member. Going from clicks on the website to member-specific data in front of an agent is possible when we use Microsoft Power BI and Azure Machine Learning together to deliver self-serve business intelligence that presents a single view of a member’s activities across channels. This level of integration enables a more timely, relevant interaction between members and agents, and it drives the relationships that have always been at the heart of our business.

Our CEO has set an ambitious goal for the future of IT at BCU—to have most core applications running in the cloud by 2020. We’ve already made great strides, as we continue to provide caring services in a digital world.

—John Sahagian

The post Putting people first in a digital age—BCU redefines member service with help from Office 365 appeared first on Office Blogs.

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12 Feb 2018

Announcing: Windows Defender ATP support for Windows 7 and Windows 8.1

Author: Rob Lefferts
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With Windows 10 we built the most secure Windows ever, by hardening the platform itself and by developing Windows Defender Advanced Threat Protection (ATP) – a unified endpoint security platform that helps stop breaches. This means that for the first time we’ve built threat and exploit protection, and Endpoint Detection & Response right into the operating system, powered by the cloud. We hear from our customers security is one of the biggest motivators for their move to Windows 10. Meanwhile, we know that while in their transition, some may have a mix of Windows 10 and Windows 7 devices in their environments. We want to help our customers achieve the best security possible on their way to Windows 10 ahead of the end of support for Windows 7 in January 2020.

That’s why today, we are pleased to announce that we are adding Windows Defender ATP down-level support for Windows 7 SP1 and Windows 8.1.

Starting this summer, customers moving to Windows 10 can add Windows Defender ATP Endpoint Detection & Response (EDR) functionality to their Windows 7, and Windows 8.1 devices, and get a holistic view across their endpoints.

“Security is the main driver to get current and stay current with Windows 10. It’s great to see Microsoft helping customers better protect our environment with WDATP support for Windows 7 during this transition.”

— Matt Cochran, Manager Information Systems, Hendrick Motorsports

For Windows 7 and Windows 8.1, we are building a behavioral based EDR solution to give security teams rich insights into threats on their endpoints. All detections and events are surfaced in Windows Defender Security Center, the cloud-based console for Windows Defender ATP. Security teams benefit from correlated alerts for known and unknown adversaries, additional threat intelligence, and a detailed machine timeline for further investigations and manual response options.

Although this solution can run side-by-side with third-party antivirus solutions, it is better together with Windows Defender Antivirus (also known as System Center Endpoint Protection (SCEP) for down-level). With Windows Defender Antivirus, security teams can see all malware detections and trigger response actions to prevent the spread of malware, in the same console.

Windows Defender ATP provides deep insights into Windows 7 events on a rich machine timeline

Windows Defender ATP provides deep insights into Windows 7 events on a rich machine timeline

Customers will get access to a public preview of the down-level EDR solution this spring, allowing security teams to also detect suspicious behavior on their Windows 7 and Windows 8.1 devices – using a single solution.

More Partners Join Windows Defender ATP

Our customer’s security is a top priority, and we know that a mix of platforms doesn’t always mean Windows platforms. We’ve also been working closely with our partners to enable Windows Defender ATP to detect, protect and respond to security threats on macOS, Linux, iOS, and Android devices.  In November we announced this cross-platform support via industry leading partners: Bitdefender, Lookout and Ziften. Today we are pleased to welcome our fourth cross-platform partner, SentinelOne. SentinelOne’s Endpoint Protection Platform is an integrated EPP+EDR solution that utilizes static and behavioral AI engines to provide multilayered prevention, detection, and response as well as encrypted traffic inspection using one autonomous agent.

With Windows Defender ATP for Windows 10, Windows Server 2012R2 and 2016, now for Windows 7 and Windows 8.1 and our partner integration for non-Windows devices, we give security teams a single solution to detect and respond to advanced attacks across the majority of their endpoints. We’re not stopping here, we’ll continue to deliver new capabilities to break down the economy of the attacks.

Learn more about Windows Defender ATP here.

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